Website Privacy Policy


Last modified: May 15, 2024

 

INTRODUCTION

Teen Chronic Pain Academy, LLC dba Teen FND Academy (the “Company,” “we,” “us,” “our”), a Colorado limited liability company, respects your privacy, and we are committed to protecting it through our compliance with this policy.

 

This privacy policy (“Privacy Policy”) describes the types of information we may collect from you or that you may provide when you visit the website: https://www.teenfndacademy.com/ (“Website”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

  • The Company, offline or through any other means, including on any other website operated by us or any third party.
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please review this Privacy Policy and our Terms of Use prior to further use of the Website. By using this Website, you agree to the terms of this Privacy Policy and our Terms of Use. If you do not agree with our policies and practices, please do not use our Website. If you still have any questions or concerns, please contact us at [email protected].

This Privacy Policy is expressly incorporated into our Terms of Use located at: [https://www.teenfndacademy.com/terms]

This Privacy Policy may be updated or revised from time to time. We may do so, at any time and without notice (except to the extent required by law), by posting the revised version on this Website. We suggest that you review this Privacy Policy periodically for any such changes. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

 

  1. MINORS UNDER THE AGE OF 18

 

Our Website may be accessed by users under eighteen (18) years of age (a “Minor”); however, Minors may not provide any personally identifying information to the Website without consent from a parent or legal guardian. We do not knowingly collect personal information from Minors without the prior consent of a parent or legal guardian. If you are under eighteen (18) years old, do not use our Website without permission from your parent or legal guardian. If we learn we have collected or received personal information from a minor under eighteen (18) years old, we will delete that information. If you believe we might have any information from or about a minor under eighteen (18) years old, please contact us at: [email protected].

If you are under age eighteen (18), we will require verifiable parental consent for you to use and access our Website. These additional measures are in place to keep our users as safe as possible online.

 

When a Minor creates an account on the Website, we collect a name and email address. We will collect a parent’s or guardian’s email address and obtain verifiable parental consent, consistent with applicable laws. Once appropriate consent has been obtained, we collect and use only the Minor’s user name and email address. This information is used to give the Minor access to the Website and for account management. The parent or guardian email address is used for administrative purposes and to enable parents and guardians to change or withdraw consent.

 

  1. INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We minimize the collection of personally identifiable information to the least amount required to complete a particular transaction. We collect several types of information from and about users of our Website, including information:

  • About an individual that could reasonably be used to identify or contact that individual such as: your name, addresses, email address, payment information, and phone number ("personal information").
  • That is about you but individually does not identify you, such as Internet Protocol (IP) address.
  • That is non-personally identifiable including: data about your internet connection, the identity of your Internet Service Provider (ISP), the name and version of your operating system, the name and version of your web browser, the “referring” site from which you initially arrived at our Website, the date and time of your visit, and the pages you visit on our Website.

We collect this information:

  • Directly from you when you provide it to us.
  • Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies.
  • From third parties, for example, our business partners or third-party sign-on partners (such as Google or Facebook).
  1. Information You Voluntarily Provide to Us

The information we collect on or through our Website includes:

  • Information that you provide by filling in forms on the Website. We may also ask you for information when you report a problem with the Website.
  •  Records and copies of your correspondence (including email addresses) if you contact us.
  1. Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with the Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to the Website, including: traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal information. It helps us to improve the Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize the Website according to your individual interests.
  • Speed up your searches.
  • Recognize you when you return to the Website.
  1. The technologies we use for this automatic data collection may include Cookies (or browser cookies)

 

We use different types of cookies for different reasons. Our cookies policy is further explained below.

  1. COOKIES POLICY

 

We use cookies and similar automatic tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in this section.

 

  1. About cookies


A cookie is a small file placed on the hard drive of your device. Cookies are used to “remember” you, to provide you with content relevant to your interests, for security reasons, and to help us understand how our Website is being used.

 

  1. Types of Cookies We Use

 

We use two types of cookies in providing the Services: required and analytics/performance. Required cookies are essential to provide necessary security, enable you to browse around our Website and use the features. Performance cookies collect information about how you use our Website. We do not currently use marketing cookies and will update this Privacy Policy if we use marketing cookies in the future.

 

  1. Examples of Cookies that We Use

 

Our cookies may change as our Website and business needs change; however, the following is a list of some of the cookies we use and what they do:

 

Cookie

Type

Purpose

AWSALBTG

Required

This is an Amazon Web Services load balancing cookie. It helps make sure that your web browser continues to communicate with the same webpage servicer. This means your browsing experience will remain consistent (aka: “sticky”).

rl_session

Performance

This cookie collects data on the user's visits to the website, such as the number of visits, average time spent on the website and what pages have been loaded with the purpose of generating reports for optimizing the website content.

1P_JAR

Performance

This cookie is set by Google and is used to store and track conversions

 

  1. Types of Information Automatically Collected by Cookies

 

We use cookies to collect log and usage data, which is service-related. Our cookies also collect diagnostic usage and performance information, which our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings and information about your activity in the Services such as the date/time stamps associated with your usage, pages and files viewed, searches and other actions you take such as which features you use, device event information such as system activity, error reports (sometimes called “crash dumps”) and hardware settings).

 

  1. Our Website may also contain cookies set by third parties

 

Some content or applications, including advertisements (if any), on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We are not responsible for any third-party tracking of your web browsing.

 

We use the following third-party cookies and web service providers:


We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see “Choices About How We Use and Disclose Your Information.”

 

We do not use tracking technologies to collect information about your online activities over time or across third-party websites or other online services (behavioral tracking). However, third-party sites that link to our Website (such as Google, Instagram, or Facebook) may engage in behavioral tracking.

 

  1. How You Can Control Cookies

 

Most browsers allow you to control cookies, including whether or not to accept them and how to remove them. You may refuse to accept browser cookies by activating the appropriate setting on your device’s browser. However, if you select this setting, you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to the Website. You can learn more about cookies and how to manage them here: https://www.aboutcookies.org/how-to-manage-and-delete-cookies.

 

To opt-out of interest-based advertising by advertisers on our Services (if applicable), visit http://www.aboutads.info/choices/.

 

  1. OUR “DO NOT TRACK” POLICY

 

Some web browsers offer a “Do Not Track” option, which sends a signal to a website regarding that user’s preference regarding tracking. Currently, there is no “Do Not Track” technology standard for how any company abides by a “Do Not Track” signal received from a user’s web browser.

Our Website does NOT respond to “Do Not Track” signals from your web browser.

 

  1. HOW WE USE YOUR INFORMATION

We do NOT sell user personal information.

We use information that we collect about you or that you provide to us, including any personal information:

  • To present the Website and its contents to you.
  • To provide you with information, products, or services that you request from us.
  • For email communications.
  • To complete transactions that you initiate with us.
  • To fulfill any other purpose for which you provide it.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • To notify you about changes to the Website or any products or services we offer or provide though it.
  • To allow you to access and participate in interactive features on the Website.
  • In any other way we may describe when you provide the information.
  • For any other purpose with your consent.
  1. RETENTION POLICY

The time periods for which we retain information we collect depend on the purposes for which we use it. The Company will keep your information for as long as you are a registered subscriber or user of our Website or for as long as we have a business purpose to do so and, thereafter, for no longer than is required or permitted by law.

 

  1. DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect, or you provide as described in this Privacy Policy:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • We may also disclose your personal information:
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce or apply our Terms of Use and other agreements, including for billing and collection purposes.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

 

  1. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.
  • Third-Party Tracking. We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way.

 

  1. ACCESSING AND CORRECTING YOUR INFORMATION

You may request updating, correction or deletion of any personal information you provided to the Company, by contacting us directly. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

  1. DATA SECURITY

We have implemented commercially reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, including regular encrypted backups, limiting access to our Website’s control panel and databases, two-factor authentication to access our website’s control panel and databases, SSL technologies and HTTPS. All information you provide to us is stored on secure servers behind firewalls. Our web hosting platform has additional safeguards in place.

The safety and security of your information also depends on you. You can help protect your computer or mobile device by keeping it up to date/patched as well as running antivirus programs to protect your online browsing.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

 

  1. NOTICE TO CALIFORNIA USERS

This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the California Consumer Privacy Act of 2018 (“CCPA”). The CCPA specifies that natural persons who are California residents have the right to know what categories of personal information the Company, has collected about them and whether we have disclosed or sold that personal information for a business purpose (e.g., to a service provider) in the preceding twelve (12) months.

For purposes of the CCPA, we do not “sell” (as that term is defined in the CCPA) personal information, nor do we have actual knowledge of any “sale” of personal information of minors under sixteen (16) years of age.

Categories of personal information we may collect about you:


Category

Examples

Collected

A. Identifiers

Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name

YES

B. Personal information categories listed in the California Customer Records statute

Social Security number, passport number, driver’s license or state identification card number, insurance policy number, employment, employment history, financial information, medical information, or health insurance information

NO

C. Protected classification characteristics under California or federal law

Gender and date of birth

NO

D. Commercial information

Transaction information, purchase history, financial details, and payment information

YES

E. Biometric information

Fingerprints and voiceprints

NO

F. Internet or other similar network activity

Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements

NO

G. Geolocation data

Device location

NO

H. Audio, electronic, visual, thermal, olfactory, or similar information

Images and audio, video or call recordings created in connection with our business activities

NO

I. Professional or employment-related information

Business contact details in order to provide you our services at a business level or job title, work history, and professional qualifications if you apply for a job with us

NO

J. Education Information

Student records and directory information

NO

K. Inferences drawn from other personal information

Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics

NO

 

We may also collect other personal information outside of these categories instances where you interact with us in person, online, or by phone or mail in the context of:

 

  • Receiving help through our customer support channels;
  • Participation in customer surveys or contests; and
  • Facilitation in the delivery of our Services and to respond to your inquiries.

 

You have the right not to receive discriminatory treatment from us for exercising the privacy rights granted by the CCPA.

 

  1. VERIFIABLE CONSUMER REQUESTS

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. In order to verify your request, we will ask you to provide your name, email address, and certain other pieces of identifying information. Once you have submitted this information and any necessary supporting documentation, we will confirm the information by reviewing it against our records. To designate an authorized agent, please contact us as set forth below.

 

  1. CHANGES TO OUR PRIVACY POLICY

It is our policy to post any changes we make to our Privacy Policy on this page with a notice that the Privacy Policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you by email to the specified in your account and through a notice on the Website home page. The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes. By continuing to access or use the Site or the Services after those changes become effective, you agree to be bound by the revised policy.

 

  1. DISCLAIMER

The Website contains links to other websites. When you link to another website, you leave our Website, which means that this Privacy Policy will no longer apply. When you link to another website, you are subject to the privacy policy of that website.

 

  1. CONTACT INFORMATION

To ask questions or comment about this Privacy Policy and our privacy practices or to exercise your rights as described in this Privacy Policy, please contact us at: [email protected]

 

Notices may be sent to: [email protected]